Service Policy

External Set

I do not work over other someone else's work, reason being that I do not know what type of product they are using or the structure of those nails.

Extra Guest

One extra guest is allowed to accompany you but no more as there will not be additional seating available for more.

Sick

Please do not book if you are sick, if you happen to have an appointment and you get sick, please reschedule.

 

Children

We all love children and because we love children, I ask that you do not bring children to your appointment for their safety as we are among chemicals and glass. This is also a time for you to be relaxed. If children are brought, I will have no choice but to cancel the appointment.

Payment

To book an appointment payment for the type of service will be made prior to the appointment to book the appointment. Any additional art will be billed during the appointment. If no art is added, then there will be no additional charges made at the time of appointment.

Tardiness and No Show

I ask that you please be on time for your appointment. I understand that things do happen in life but if it becomes a constant habit, I will have to remove you from my future bookings and as a client. If you are unable to make your appointment, please text to communicate this with your nail technician, after communicating reschedule or cancel your appointment through the email sent when you first booked. Please be considerate of my time and my other clients time, thank you for understanding.

  • 10 minutes late will result in only colored nails with no art  
  • 15 minutes late will result in your appointment being cancelled and partial payment refunded
  • Cancelation with a 24-hour notice will result in payment being refunded 
  • If you cancel the day of your appointment partial payment will be refunded.
  • No call no show will result in your appointment being cancelled and your payment will NOT be refunded, also a $20 fee will be added to your next appointment.

Conduct

Be respectful, racism, discrimination, or bullying will not be tolerated.

Pricing

My prices are my prices and respectfully I do not wish to hear how other places would charge you less because if that is the case then book a nail technician that is within your budget, it's that simple. Thank you for understanding and I hope we can make great art and enjoy each other's company.

Appointment Time

Keep in mind that your appointment may take anywhere from 2 1/2 hours to 4 1/2 hours depending on the set, art, or services you get so if you are expecting extra fast service then I might not be the nail technician for you.